Course Bundle: Managing Customer-Driven Process Improvement - 17.0 NASBA CPE hours This bundle includes:
- "Why Customer Driven?" Item No. OPER0121
- "Identifying What the Customer Wants" Item No. OPER0122
- "Translating Requirements into Process Goals" Item No. OPER0123
- "Understanding Processes" Item No. OPER0124
- "Implementing Improvements" Item No. OPER0125
- "Managing Process Improvements" Item No. OPER0126
- "Managing Customer-Driven Process Improvement Simulation" Item No. OPER0120
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