Course Bundle: Managing A Customer-Focused Department - 13.5 hours NASBA CPE hours

Course Bundle: Managing A Customer-Focused Department - 13.5 hours NASBA CPE hours

• "Identifying Your Customer's Expectations" - 4.0 NASBA CPE hours
• "Using Surveys to Measure Customer Satisfaction" - 2.5 NASBA CPE hours
• "Bridge The Expectations Gap" - 4.0 NASBA CPE hours
• "Leading A Customer-Focused Team" - 3.0 NASBA CPE hours