Course Bundle: Business Interpersonal Communication Skills - 22.0 NASBA CPE hours This bundle includes:
- "The Process of Interpersonal Communication - 3.0 hours/PDUs" Item No. comm_02_a01_bs_enus
- "The Mechanics of Communicating Effectively - 3.0 hours/PDUs" Item No. comm_02_a02_bs_enus
- "Workplace Communication Skills - 3.0 hours/PDUs" Item No. comm_02_a03_bs_enus
- "Communicating for Results - 3.5 hours/PDUs" Item No. comm_02_a04_bs_enus
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| The Process of Interpersonal Communication - 3.0 NASBA CPE hours This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact.
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| The Mechanics of Communicating Effectively - 3.0 NASBA CPE hours This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively involved in the process, demonstrating your willingness to truly understand what the other person is saying. In this course you will be given strategies to assist you to improve your list
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| Workplace Communication Skills - 3.0 NASBA CPE hours This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions i
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| Communicating for Results - 3.5 NASBA CPE hours This course gives a practical demonstration of how to communicate for best results in three common, but sometimes difficult, situations. Firstly, you will learn the communication skills required to ensure the collaboration and cooperation of your colleagues and peers when you are working as a member or as a leader of a project team. Whether you want help with a particular task, or need someone else to undertake the task on your behalf, this course will show you how to approach those capable of
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| Leadership Communication Skills - 3.5 NASBA CPE hours In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow, they need to be reassured that their leader is deserving of both their trust and their confidenc
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| Resolving Conflict with Communication Skills - 3.0 NASBA CPE hours This course will give you an understanding of the various causes and outcomes of conflict, together with a practical demonstration of the styles and communication involved in the negotiated resolution of one to one conflict. You will also learn how to act as a third party mediator or arbitrator in situations where the parties concerned seem unable to resolve the dispute unaided.
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| Communicating for Contacts - 3.0 NASBA CPE hours In this course, you will learn how to improve your skills as an interesting and interested conversationalist and how to overcome the inherent shyness that many people experience when faced with a room full of strangers. The course also gives practical strategies for "networking" effectively in common business environments such as trade shows, conferences, or business socials. Armed with these skills, your confidence will soar, and you will cruise through events and gatherings that may currently
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