Course Bundle: Customer Service Representative, Skills- 7.5 NASBA CPE hoursThis bundle includes:
- "Customer Interactions" - 3.0 NASBA CPE hours Item No. cust-07-a01-bs-enus
- "Communication Skills" - 4.5 NASBA CPE hours Item No. cust-07-a02-bs-enus
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Course Bundle: Customer Service Fundamentals - 6.0 NASBA CPE hoursThis bundle includes:
- "Customer Service Fundamentals: Building Rapport in Customer Relationships" - 1.0 NASBA CPE hours Item No. cust-09-a01-bs-enus
- "Customer Service in the Field" - 1.0 NASBA CPE hours Item No. cust-09-a02-bs-enus
- "Customer Service over the Phone" - 1.0 NASBA CPE hours Item No. cust-09-a03-bs-enus
- "Internal Customer Service" - 1.0 NASBA CPE hours Item No. cust-09-a04-bs-enus
- "Customer Service Confrontation and Conflict" - 1.0 NASBA CPE hours Item No. cust-09-a05-bs-enus
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