Course Bundle: Building Improved Work Relationships - 11.5 NASBA CPE hours This bundle includes: - "Effective Interfunctional Relationships - 2.5 hours/PDUs" Item No. comm_12_a01_bs_enus
- "Effective Intercultural Relationships - 2.0 hours/PDUs" Item No. comm_12_a02_bs_enus
- "Effective Intergender Relationships - 2.0 hours/PDUs" Item No. comm_12_a03_bs_enus
- "Effective Relationships with Customers - 2.0 hours/PDUs" Item No. comm_12_a04_bs_enus
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| Effective Intercultural Relationships - 2.0 NASBA CPE hours In a shrinking world, businesses operate across borders, whether they are borders between neighborhoods or borders between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers, vendors, and business partners can all have a different cultural background from yours. The most obviou
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| Effective Interfunctional Relationships - 2.5 NASBA CPE hours Whom did you talk with at work this week? To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature, most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to
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| Effective Intergender Relationships - 2.0 NASBA CPE hours Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on different cues in conversations, and often the meaning they interpret is not the message the speak
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| Effective Relationships with Business Partners - 3.0 NASBA CPE hours This course outlines the key elements that make up a good partnership and shows you how to combine and apply them to build an effective relationship with your business partners. The lessons will prepare you to set up and manage an ongoing business alliance that satisfies you and your partner and meets both your separate and shared objectives.
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| Effective Relationships with Customers - 2.0 NASBA CPE hours It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential. Developing strong, respectful relationships with your customers is a win-win situation. This course
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