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You. You're the one it starts with or the one who helps it to succeed. Knowledge management can never flourish in a company without people like you--the activists. You know your company, the people, and the potential. And one more thing. You care. You want your company to succeed and your cohorts to have a creative, successful environment within which to work. That's why you've chosen to learn about knowledge management. The final step is to take what you've learned and put it into action--to be a knowledge activist. After all, isn't that where the real reward comes from? |
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Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to company valuations that far exceed what used to be accepted as standard. This new capital is walking around your company, is hidden in file drawers, and surfaces in conversations with clients and suppliers. Understanding where the knowledge is in your company is one of the first steps in leveraging it for profitability and growth.
In this course, you'll explore the three kinds of knowledge capital in every organization: human, structural, and relationship. You'll learn about each kind of capital, how to measure it, and how to start managing it to help your company. |
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The era of the knowledge worker has arrived. An increasing number of companies gain more value from the knowledge and experience of their workers than they do from physical assets or products. This is most vividly captured in the Internet economy, in which knowledge workers are in high demand. Talented workers often won't hesitate to jump to a company that offers a higher salary or more stock options. But money alone won't keep an organization's best talent. It takes much more. By learning how to create the right culture and the right opportunities, you can help maintain the loyalty of the knowledge workers on your team. |
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Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, the beauty of knowledge is that it can be used, leveraged, and applied without diminishing. The key is to find the knowledge in your company, share it, and leverage it. This is the process that will really bring you, and your organization, the results you want. |
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Knowledge management has become a cornerstone for corporate success in the 21st century. Companies that create an environment for safely discovering and using the knowledge in their organization will prosper. Those that fail to truly use what they know will eventually fall by the wayside.
This course provides a framework for growing knowledge in your company. It
provides big-picture information about knowledge--where it comes from and
how to keep it coming. By understanding how knowledge is created and how
knowledge creation is blocked, you'll start to understand the art of knowledge management. |
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